Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Contact us through our website forms
• Request quotes or consultations
• Subscribe to our newsletter
• Communicate with us via email or phone
• Schedule appointments or services

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Project details and service requirements
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or search terms
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and improve our woodworking services
• Respond to your inquiries and requests
• Schedule appointments and consultations
• Process service agreements and payments
• Send project updates and communications
• Provide customer support
• Send newsletters and marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Payment processing
• Analytics and website optimization
• Customer relationship management

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Secure data storage and access controls
• Regular security assessments and updates
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot absolutely ensure its security.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing
• Request information about how we use your data

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect some website functionality. Please refer to our Cookie Policy for more information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information